For the past few months, our dishwasher has been running but something clearly wasn't right. The dishes were streakier than they should be and the dishwasher had to be re-set after every wash in order to run again. Not normal. Finally, a couple weeks ago, it just stopped working. Keep in mind this is a 1.5 year Viking dishwasher. It should run great for a LONG time!
ABT has been out three different times in the past 2 weeks to replace parts and after today's visit, it appears the machine is simply a dud. When you replace all the electrical on a machine and it still doesn't work, something is clearly wrong. Of course, Viking will continue to cover "repairs" but won't replace the machine, so we're taking matters into our own hands and will just buy a new one (and a different brand at that!). I think we're going to go with a Bosch. It will match the look of our other appliances and doesn't have a brand logo on the front, so it won't be obvious that we're mixing brands in the kitchen. Now I'm just hoping that we have a working dishwasher before all of our guests arrive next week for Thanksgiving! Mom, Dad, Jim, and Lavonne arrive early next week and then Mike, Stacy, Olivia and Graham get here next weekend. In the grand scheme of things, having a non-working dishwasher isn't that big of a deal (we used to wash dishes by hand at our apartment in NYC), but since we gut renovated our kitchen last year and intentionally bought nice appliances, it's definitely disappointing not to mention a big inconvenience. We'll see what happens as soon as I hear back from ABT today.
